Terms of Service

Last updated: 20 April 2026

These Terms of Service ("Terms") govern your use of the Hairglamour website and your purchases from us.

1. Who We Are

Hairglamour is operated by [COMPANY NAME] ("we", "us"). Full company details are listed in our Imprint / Contact Information page.

2. Orders

All prices are in Euros (€) and include applicable VAT. A binding purchase contract is formed only when we send an order confirmation email. We reserve the right to refuse or cancel orders in cases of suspected fraud, pricing errors, or stock unavailability.

3. Shipping & Delivery

See our Shipping Policy for delivery times, carriers, and costs.

4. Returns & Refunds

See our Return & Refund Policy for the 14-day EU withdrawal right and our 30-day return window.

5. Product Information

We make every effort to display product colours, lengths, and descriptions accurately. However, screen colours may vary, and minor variation between product photos and actual products is normal. Hair extensions are a natural/synthetic-fibre product and may vary slightly between batches.

6. Discount Codes

Discount codes have specific terms (minimum order, one-use-per-customer, product restrictions). Terms are stated at the code's origin (email, banner, etc.). We reserve the right to revoke codes used in violation of their terms or in cases of fraud.

7. Intellectual Property

All content on hairglamour.com — text, images, logos, product photography — is owned by Hairglamour or licensed to us. You may not reproduce, distribute, or commercially use this content without written permission.

8. User Conduct

You agree not to use our site for any unlawful purpose, to post misleading reviews, or to attempt to disrupt the service.

9. Liability

Our liability for damages is limited to the value of the order, except in cases of intent, gross negligence, or injury to life, body, or health. Mandatory consumer protection rights under applicable law are not affected.

10. Dispute Resolution

EU consumers may use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr. We are not obliged, nor willing, to participate in dispute resolution proceedings before a consumer arbitration body.

11. Governing Law

These Terms are governed by the laws of [COUNTRY OF OPERATION], without prejudice to mandatory consumer protection provisions of the country where the consumer has their habitual residence.

12. Changes

We may update these Terms. Continued use of the site constitutes acceptance of the updated Terms.

Contact: support@hairglamour.com